iTunes just cleared all my playlists, play counts, ratings, and…everything

by Jason Preston on December 4, 2006

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Ummm…excuse me?

This is what happens when you double-click on an mp3 file on the desktop?

I’ve had a bunch of people tell me to try Windows Media Player 11. I think I’ll take this opportunity, since iTunes just erased FOUR YEARS OF MUSIC ORGANIZATION.

(stormcloud)

[ Edit: six hours later, and I’m still just as mad. What kind of drunken idiot codes in a feature like “when you open a music file, delete the entire music library database.” That’s retarded. That’s beyond retarded. Find me one customer who wants all their music data erased when they double-click on an mp3. I dare you. It won’t happen. Why? Because it’s retarded! ]

[ Edit Edit: FOUR YEARS of playlists! Including playlists that other people made for me! ]

[ Edit Edit Edit: I wish WMP11 didn’t give me horrible claustrophobia a shooting pains up my spine when I looked at its ugly counterintuitive interface. I really want to punish Apple right now. Is Winamp any good yet? ]

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{ 4 comments }

1

Ben 12.05.06 at 12:55 am

God, I’m sorry. Weird that it does that. I just opened an MP3 from my desktop—no problem.

Odd.

2

Jeremy 12.05.06 at 7:51 am

I find it hard to believe that Apple would overlook such a retarded feature. Call customer service.

3

Jason 12.05.06 at 12:09 pm

See, the great thing about Apple is they’ve made sure to not actually have a support number you can call. So I can go into an Apple store where they’re unlikely to be able to help me even if they wanted to, or I can e-mail them and hope that someone responds in a month.

Besides, I’m not really sure what they could do. I kind of doubt they keep a backup of everyone’s playlists, counts, etc. on their servers. It’s just gone.

4

Conrad 12.07.06 at 7:01 pm

oh yeah that sucks, that happened to me when i had it on auto-update it just started erasing all my songs when i plugged it in, you have to put it on manual update and just highlight all your songs on your desktop with shift click stuff then drag them to your ipod in the itunes interface

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